You can change your password at any time.
1. From your logged in account, go to your “My Account” bar.
2. From the left hand menu, select “Account > Password.”
3. Enter your current password.
4. Choose your new password.
5. Save your changes by clicking the [Change Password] button.
You can also try this method:
On sign in or in your account settings click ‘Forgot your password’. Please enter your registered email address there. an email will be sent to you with a link to reset your password. If you don’t find the email in your inbox, please check your spam folder. If you still experience a problem, please contact downsizesale on our support account (firstname.lastname@example.org), and we will be happy to assist.