You can Send yourself a password reset email.
here are the instructions:
1. From the sign in page select the Forgot password? link or click here.
2.Enter your email address associated with your account and click the [Submit] button.
3. Check your email inbox. If the email does not arrive in your inbox be sure to check your junk mail folder or spam folder.
4. Click the reset link in that email.
5. Create a new password.
our costumer service representatives can guide you in recovering your account and troubleshooting in general. call Toll Free: 1-844-222-3331
then click on I forgot my password.
If you still experience a problem, please contact downsizesale (firstname.lastname@example.org), and we will be happy to assist.